The ideal candidate will display proven expertise in Flow Cytometry and possess strong knowledge of Flow Cytometry products and software and will have a strong customer service/marketing background, with the ability to provide professional support to clientele.
Duties and Responsibilities:
• Provide Flow Cytometry software applications support to clientele
• Provide excellent customer service with the ability to establish lasting relationships with customers
• Perform product demonstrations and training to customers and associates
• Conduct post-installation follow-ups with customer
• Oversee system validation activities throughout all phases of product development process
• Summarize key findings in comprehensive reports to be presented to upper levels of the company
• Play a valuable part in the sales and marketing aspects of the product
• Collaborate with product design teams and act as a scientific consultant
• Must be a fantastic team player
Qualifications:
• Ph.D. or M.S. degree from a four-year college or university; four years’ experience in Cell Biology, Immunology, Neuroscience, Molecular Biology, or a similar field
• A minimum of 3-5 years of flow cytometry experience; solid understanding of procedures, concepts, and lab experience including instrument setup, sample preparation, and data acquisition and analysis or equivalent combination of education and experience
• Excellent customer service and communication skills
Compensation: Commensurate with experience, benefits.