HR Director – Call Center Operations

Recruiting For Less – Our Silicon Valley based client, a leading global FinTech firm providing digital banking payments processing technology and infrastructure, is looking for a Director of HR to oversee the staffing and on-going HR responsibilities of their Omaha call center operations.

Responsibilities:

• Develop workforce strategies, to recruit and develop qualified candidates
• Coordinate events focused on employee recognition and dedication
• Implement company culture, values and policies
• Advocate for employee retention and development
• Oversee data entry and maintenance of employee records
• Participate in the investigation and guidance for disciplinary actions

Qualifications:

• Previous experience in Human Resources or other related fields
• Experience in conflict resolution
• Fundamental knowledge of state/federal labor and employment laws
• Ability to build rapport with all employees
• Strong leadership qualities

Compensation – Commensurate with experience, Benefits