Account Manager – FinTech

Recruiting For Less – Our Silicon Valley based client, a leading global FinTech firm providing digital banking payments processing technology and infrastructure, is looking for a seasoned Account Manager.

Responsibilities:

• Foster, maintain, and strengthen client relationships post-sale
• Aid client in determining any integration and optimization questions and concerns
• Assist clients in documenting, capturing, defining, and sharing financial value
• Develop solutions to client requirements, suggest best practices and benefits to clients
• Maintains a working general and technical knowledge of products and services
• Sound understanding of client issues from both business and technical perspectives
• Liaise with Engineers and Product Managers to seamlessly provide excellent client service
• Suggest and promote company products and services, based on client technical needs and wants
• Communicate efficiently and effectively with a variety of roles
• Provides internal feedback, based on client communications

Qualifications:

• Bachelors in CS preferably
• 3-5 years of FinTech Account Management

Skills:

• Excellent communications and interpersonal skills
• Analytical skills regarding technical and account management issues
• Excellent organization and prioritization skills with an emphasis on managing client demands and priorities
• Technical/Domain knowledge is vital to identifying potential client concerns, troubleshooting client inquiries and answering questions
• Proficient with technology including but not limited to MS Word, Excel, Powerpoint and Salesforce

Compensation: Commensurate with experience, Benefits