Digital Print Operations Lead

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Our West Toronto-based client, a fast-paced UPS Store is in need of a Print Operations Lead . As a retail business service centre offering a range of products and services including; professional printing and document services, mailbox services, packaging and shipping, candidates should demonstrate strong customer service skills, experience in digital printing, working knowledge of Illustrator, Photoshop and MS Office, and print equipment maintenance. This role will be responsible for daily print job production, setup and maintenance of print equipment and support all other services i.e. shipping & packaging.
The successful candidate for this role will be on a career management track. We are looking for someone who in the next few years can take over managing the store.

Responsibilities:
· 70% – Run multiple print jobs while attending to customers
o Review and follow specific job specifications to meet customer expectations
o Setup, program and release jobs from print queue
o Monitor work output for accuracy and print quality
· 30% – Support shipping and packaging service desk

Qualifications:
· Minimum 1-2 years’ experience in a digital print environment and retail
· University/College degree preferred
· Strong computer proficiency in MS Office (Word, Excel, PowerPoint, etc.) in a PC environment, not Mac
· High attention to detail
· Customer service oriented, effective communication skills
· Hours: Wednesday thru Sunday. Wed/Thurs 12:30-8:30pm, Fri/Sat 10:30-6:30pm and Sunday 11-5:30pm

Compensation:
· Salary: $30,000 – $32,000/yr commensurate with experience

We thank all those who apply however, only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. Please send applications to [email protected] and quote job ref #UPSPOL150615.