Kitchen Sales/Admin Assistant

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Our Toronto client, a retailer of ready-made kitchens, is looking for an Administrative/Sales Assistant to join their team. The successful candidate qualifies customers, assists with kitchen design consultations, and provides quotes to help customers realize their dream kitchens, as well as other administrative duties. If you are an individual with a strong organizational and multitask-managing skills and a background in customer service, this is the role for you!

Responsibilities

  • Act as the first point-of-contact by welcoming customers and offering assistance
  • Organizes and manages calendar schedules, meetings and delivery/pick-up arrangements
  • Apply due diligence ensuring accuracy in preparing documents (e.g. reports, invoices, correspondences, etc.)
  • Process purchase orders, track order information and communicate with customers when appropriate, providing quality customer service
  • Other general office duties as required (sort/distribute documents, filing, collect and track data, research information)
  • Gain a breadth of product knowledge, be able to answer questions and describe features and benefits of products through training
  • Ensure customer satisfaction and escalate customer issues to supervisor when necessary in a calm and professional manner
  • Qualifications

  • 3+ years’ experience in sales and customer service in kitchen retail (Home Depot, Lowe’s, Rona, etc.)
  • Proficiency with 20/20 Kitchen Design System kitchen planning software and MS office
  • Ability to work Sundays
  • Compensation

  • Salary: $35k
  • We thank all those who apply however, only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. Please send applications to [email protected] and quote job ref #KWKSA150128.