Sr. Product Manager – ecommerce SaaS

Our Richmond Hill client powers seamless cross-channel shopping experiences for major North American and International retailers through creative and intelligent design, development, implementation and support of Omni-Channel SaaS (Software as a Solution).

They are seeking a bright-minded and talented individual to join their team as a Sr. Product Manager. Your role in the organization acts to enhance the product usability and functionality. You have a wealth of experience setting visions and directions on software products especially with a focus on ecommerce and order management systems. This role will collaborate with the VP Product on the following:
• Acting as project sponsor for individual product enhancements
• Set and implement the roadmap for one or more areas of the product
• Create business cases for large new features by gathering requirements, costs and potential market segment into a coherent presentation
• Working with the VP Product to create long term visions for the product
• Gathering enhancement requests from customers and determining core functionality out of wish lists.
• Creation of user stories for developers to build from – creating appropriate requirements and acceptance criteria
• Presenting new features to clients in person or over webinar
• Learning and evaluating competing systems
• Deciding between different web based UX paradigms and strategies
• Ensuring that client requirements are met from concept through to implementation
• Contribute to white papers and blog posts about industry direction and product features
• Support the sales process through contribution to bid responses and participation in sales meetings
• Assisting with partner selection and management

Requirements
• Experience dealing with all levels of business (from developer to CEO)
• Client facing experience – particularly focused on enterprise level clients
• Technical understanding essential – preferably coming from a technical background – but otherwise having worked with technical people on a day to day basis
• Understanding of security within an ecommerce context
• Understanding of user experience
• Experience prioritizing features based on wider business priority and client demand
• The ideal candidate will be a pragmatist who will strive for the best implementation, but accept compromise to deliver to the customer.
• Open to travel to client site

Assets
• Detailed experience with ecommerce, Order Management Systems or Warehouse Management Systems platforms.
• Experience working within an ecommerce retail operation
• Understanding of digital marketing
• Experience working with SaaS platforms and an understanding of their nature and operation
• Experience of agile development practices and working in a SCRUM environment
• Experience of task management systems, preferably TFS.

The client’s organization fosters a creative and casual team environment, appreciates emerging technologies, and encourages the freedom to design and implement solutions. They offer amazing compensation packages and flexible work hours.

We thank all those who apply however, only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. Please send applications to [email protected] and quote job ref #ODNSRPMGR151231.