VP Retail Sales – Multi-Store Retail

Recruiting For Less – Our client, the #1 independent appliance retailer in Canada is looking for a VP Retail Sales. Headquartered in Brampton they operate 28 stores across 6 provinces and were ranked 135th in Growth 500 in 2019, 9th in the retail sector.

The successful candidate will build on our client’s existing success, while bringing their knowledge and experiences to enhance the organization.

Responsibilities:

● Drive sales at the store level via in-person, live chat and phone

● Develop the skills of the sales force to take them to the next level

● Work with management team to build/enhance systems & processes to support sales force

● Drive the customer experience through the entire sales process

● Manage staff member’s day to day activities to maximize time spent driving sales

● Make forecasts of anticipated sales for budgetary & management planning

● Develop effective recruiting strategies to identify qualified candidates

● Develop a fully operational and qualified staff by helping to hire and train employees according to established company guidelines

● Identify developmental/career opportunities to ensure staff retention

● Coach & counsel behavioral/performance issues, document and take corrective action as necessary

● Participate in monthly/quarterly/annual staff performance reviews

Qualifications:

● 10+ years multi-branch Sales Management experience

● The ideal candidate has led a retail sales team as well as played a leadership role in a national sales function in retail

● Possess an excellent understanding of the fundamentals of retail sales, operations, and customer service with a natural tendency to think strategically.

● Demonstrated sales leadership and accountability

● Excellent knowledge and understanding of the retail industry and the retail landscape; experience with appliance sales an asset

● A sense of urgency executing job

● Ability to travel within in Canada

● Valid Driver’s License

Salary/Bonus: Commensurate with experience