Parts Assistant – HVAC

Recruiting For Less – Our client is is offering an opportunity to work hand in hand with business owners, contractors, value added resellers, and engineers, to help them apply their products and services to solve HVAC and critical support problems in the most reliable and economic way.

Job Summary:

The ideal candidate will work directly with customers, service technicians, and sales team to provide quotes to them for parts that need to be replaced.The ideal candidate will perform duties as outlined and other duties as assigned.

Essential Duties & Responsibilities:

  • Receive and process parts orders for multiple product lines
  • Submit parts orders to manufacturers for local warehouse stocking
  • Organize warehouse for the storage of small air conditioning systems
  • Load and unload vehicles via forklift for shipments of parts and small AC systems
  • Package and ship parts via UPS and FedEx
  • Face to face interaction with customers. Responsible for selling, invoicing and processing payment for all parts transactions
  • Help customers determine what specific part they need, and make recommendations to help meet and anticipate their needs
  • Order, receive and manage parts inventory to maintain stock level of critical items

Secondary Job Duties

  • Submit warranty claims on failed parts and return those parts to the manufacturer for credit
  • Assist sales engineers with quotes for add-on kits
  • General maintenance and light housekeeping duties around the office

Job Specifications:

Education and/or Experience

  • Bachelors degree or technical school degree in relevant plus 1-2 years engineering/construction experience OR 4-5 years’ experience in HVAC parts environment.

Other Qualifications

  • Ability to read parts manuals to find required parts.
  • Experience with Vertiv or Liebert HVAC parts in a warehouse or sales setting
  • Basic computer skills and familiarity with common software applications (Word, Excel, Outlook, etc.)
  • Strong organizational and communication skills and very detail oriented.
  • Good problem solving and analytical skills.
  • A passion for customer service and exceeding customers’ expectations
  • Highly motivated and great attention to detail

Physical/Mental Demands

  • Mostly sitting with heavy phone and computer usage but must also be able to use a forklift to unload items.
  • Ability to lift up to 80 pounds

Salary: Commensurate with experience