Director of Store Operations

arrow

Our client, a burgeoning consumer electronics retailer, is looking for an experienced business leader to join its Executive Team in the capacity of Director of Store Operations. This leadership role oversees overall store operations across multiple retail locations and is responsible for achieving goals and targets for customer service/experience, operational effectiveness, human resource management/performance management and community and market involvement.

Responsibilities:
• Establish and monitor goals for Sales Managers at each branch
• Establish consistency in sales and service excellence across all locations, through implementing and maintaining sales management practices and supporting skill building of staff throughout the region in order to meet objectives.
• Mentor, develop and coach managers and branch staff to correct and overcome challenges/obstacles, enhance morale and ensure company policies and procedures are followed
• Contribute to and collaborate with other branches and departments on the development of business strategies with a focus on continuous improvement.
• Champion the successful roll-out of new products, services and initiatives.
• Influence and recommend assortment/allocation changes to head office buying and planning practices
• Planning and communicating new store set ups to ensure optimal, tailored assortments by location
• Analyze stores by location identifying business opportunities/liabilities focusing on corporate initiatives
• Involved in in-store marketing and events to maintain visual standards, fulfill promotional initiatives and drive results

Qualifications:
• 10+ years’ experience in retail management and strategy across multiple locations
• MBA an asset, computer savvy
• Proven ability to increase sales and profitability
• Expert product knowledge and industry trends
• Excellent organizational skills, strong communication skills (verbal, written)
• Forward-thinking, innovative, collaborative and team based.
• Ability to travel within Ontario

Compensation:
• Salary: Commensurate with Experience

We thank all those who apply however, only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. Please send applications to [email protected] and quote job ref #DSTROPS141106.