Dealer Relationship Specialist

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Our Toronto-based client, an auto finance company is in need of a Dealer Relationship Specialist who has strong interpersonal skills and solid customer service experience. A self-motivated individual who is highly productive and results oriented when following up customer loan applications. A great communicator who can build solid customer relationships over the phone and is committed to achieving results, while being excited to be a part of a success story!

As a Dealer Relationship Specialist, you will use your interpersonal skills to build and strengthen relationships with deals by following up and assisting in the collection of necessary documents to increase and retain loan applications in a timely and efficient manner. You will be responsible for….

• Delivering high quality customer service to both dealers and customers by responding to inquiries regarding loan applications and expertly resolving them in a timely manner.
• Investigating and acting on approved loan applications by working with the dealers and internal Teams to ensure outstanding documents are received and applications are funded.
• Developing and strengthening dealer relationships in a customer service and sales centric environment.
• Operating within established corporate policies, procedures and guidelines.

The successful candidate will have….
• A post-secondary education or equivalent coupled with 1 to 3 years’ experience in a customer service position.
• Strong computer skills and a working knowledge of all Microsoft Office applications (MS Word, Excel, Outlook, etc.).
• Strong interpersonal skills in conjunction with a proven track record to build strong business relationships with customers and fellow employees.
• Excellent verbal, written and communication skills.
• A positive attitude while being a highly motivated team player.
• Strong attention to detail coupled with the ability to stay organized through prioritization.
• Outstanding troubleshooting and resolution skills.

We thank all those who apply however, only applicants chosen for an interview will be contacted. Candidates must be legally eligible to work in Canada without sponsorship. Please send applications to Resumes @ RecruitingForLess.com and quote job ref #GGDLRSPST170502.